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Contact

How Can We Help?


Whether you have a question about a outdoor structure, need help choosing the right fire pit table, or want to discuss your patio project, we are happy to assist.

Most messages answered within 24 hours
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Email

support@blissbackyardsupplies.com
Replies within 24 hours

619-320-8776

Mon–Fri 9am–5pm EST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Common Questions

Frequently Asked Questions


How long will it take to receive my order?

Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days within the Continental U.S. Total delivery time is approximately 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your package along the way.

Do you offer free shipping on outdoor furniture?

Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size, and you will receive tracking information once your order ships.

What is your return policy for patio furniture?

We want you to be completely satisfied with your backyard setup. If something is not right, please contact our team within the return window outlined in our Return Policy page. We will work with you to arrange a return or exchange that makes sense for your situation.

Can I exchange an item for a different size or style?

Absolutely. If you need a different configuration for your pergola, a different finish on your fire pit table, or a different set altogether, reach out to us and we will guide you through the exchange process. We are happy to help you find the perfect fit for your outdoor space.

How do I choose the right outdoor structure or fire pit table for my space?

Consider your patio dimensions, intended use, and the overall aesthetic of your backyard. For outdoor structures, measure the area where you want shade coverage. For fire pit tables, think about seating arrangements and fuel type preference. If you are unsure, send us your space dimensions and we can offer personalized suggestions.

Are your outdoor kitchens weather-resistant?

Our outdoor kitchens and patio furniture are designed for year-round outdoor use. Product descriptions include specific material details and care recommendations for each item. For questions about a particular product's durability in your climate, feel free to contact us with your location and we can provide tailored guidance.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Availability

Business Hours


Monday – Friday 9:00 AM – 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You


Quick Responses

Every message is reviewed by our team and answered within one business day, often sooner.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Built for Outdoors

Our pergolas, fire pit tables, and patio sets are designed to withstand the elements season after season.

Free Shipping

Most orders ship free within the Continental U.S. with tracking included on every package.

Owned and operated by Bliss Backyard Supplies
12243 East Paseo Verano, Yuma, AZ 85367